Payment, shipping, returns and condition, answered plainly.
Nothing is charged online. When you check out, we confirm the item is available and email an invoice. You pay it by bank or wire transfer, Zelle, Apple Pay, Google Pay or a card payment link, and your purchase is confirmed once it is paid.
We ship to the United States, the United Kingdom, Italy, France, Germany and Australia. Other destinations are possible only if we agree to them in writing before you buy.
Nothing: shipping is free on every order to the United States, the United Kingdom, Italy, France, Germany and Australia. Orders ship from Murrieta, California.
Orders are processed within 1–3 business days after payment, and delivery typically takes 5–7 business days after dispatch. Some international routes take longer because of customs and carrier schedules.
For the UK, Germany, France, Italy and Australia, yes: choose your country under "Deliver to" and prices are shown in local currency with VAT or GST included. Customs duty, if any applies to your item, is not included and may be payable on delivery. For US orders, sales tax is added to the invoice only where we are required to collect it.
Yes. Eligible items can be returned within 30 days after delivery, in the condition they arrived. Email us first for return instructions. There is no restocking fee, and approved refunds are processed within 1–7 business days after we receive and inspect the item.
For ordinary and change-of-mind returns you pay the return shipping, including international freight. If an item arrived damaged, was the wrong item or was materially misdescribed, we cover reasonable return costs.
Almost everything is vintage and pre-owned, and each listing is a single piece. Each listing describes the components and condition, including signs of age and wear, with detailed photographs. New-old-stock items are marked as such.
Yes, on many items. An offer is an invitation to discuss and is not binding until we confirm it and send an invoice.
These pieces are not in stock. You can send a request and we will confirm by email whether we can supply the item, its condition and delivery time. Nothing is invoiced until we have confirmed.
Bikes may be partly disassembled for transport, for example with the front wheel, pedals, handlebars or seat post removed, so you may need to do some basic reassembly. We recommend a professional check or assembly where appropriate.
The full terms are in our Shipping & Delivery Policy, Return & Refund Policy and Terms of Sale. Anything else? Email info@vintageitalianbmx.bike.
